Terms and Conditions.
The carriage of good provisions of the Contract and Commercial Law Act 2017 (subpart 1 of part 5) apply to our services, unless we specifically say otherwise in these terms.
Delivery has a specific meaning which you need to be aware of. Your item has been delivered when it is -
a. Delivered to the stated delivery address. We do not collect signatures or photos if the ‘handed to the receiver process’ is completed instead.
b. Returned to you because we could not deliver it to the recipient.
To complete delivery you agree that we rely on the instructions of the recipient or other person at the deliver address. Unless we have specifically agreed otherwise with you.
Our services are provided ‘at limited carriers risk’. We limit our liability to you to a maximun of $2,000 (including GST if any) for direct loss or damage to, each unit of good.
We are not in a position to know what is in any item given to us for delivery, and we will not be deemed to be aware of its contents. You are not released from your obligation to check that goods comply with our service specification, just because we have accepted delivery.
We have no reliability to you for delay in delivery of any item. Our delivery targets are a guide only - although we endeavour to ensure that your item arrives within our delivery targets, we do not guarantee delivery with these targets.
We do not pay compensation for any direct or indirect loss caused to you or your items unless we are required to by law.
We are not liable to pay compensation for any loss or damage occurred after delivery.
You must claim any compensation within the required timeframe. 7 days after delivery for damaged, missing, or for total loss (non-delivery) of an item.
If you intend to make a claim in court against us, that claim must be made in a NZ court and made within six months after you gave us the item for delivery. The following parts of subpart 1 of part 5 of the Contract and Commercial Law Act 2017 do not apply to the services.
a. Claims of damage or partial loss under s 274
b. Limitation of actions under s 278
c. Actions of the consignee where they are not a contracting party under s 281
d. Carriers rights of storage and disposal of unclaimed or rejected goods under s 289 and
e. Carriers rights to dispose of perishable goods under s 290
You must make sure that
a. All items are correctly addressed
b. You must not give us any item that illegal or capable of causing personal injury or property damage.
c. You must not give us any item for delivery that is Prohibited, valuable or perishable or is a Dangerous Goods.
If we reasonably believe you are using our service for unlawful purposes, we may terminate that service immediately.